- Microsoft Update Stuck At 50%
- Mac Microsoft Update Stuck
- Microsoft Update Stuck Mac Pro
- Mac Software Update Stuck
If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:
- Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
- Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
- Restart your computer.
- Restart your device:
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
- If Update Options is missing under Product Information, and the About button is the only option available, you either have a volume license or your company is using Group Policy to manage Office updates. Try Microsoft Update to get the latest updates or contact your company help desk. To download an update manually, see Office Updates.
- Since the Office 15.24 update for Mac, whenever I try to update the software the update gets stuck on the Install stage. When I get the Autoupdate notification, I click on Install, the download goes well then the verification stage goes well too and then the install progress appears but doesn't seem to move at all and the installation never goes past the beginning of the install stage.
For more help, follow the steps below for your Mac or Windows PC.
Visual Studio for Mac distributes updates for the IDE and supported frameworks on a regular basis. These updates can be in the form of new features, improvements, and bug fixes. Visual Studio for Mac provides two channels to get these latest versions: Stable - Provides thoroughly tested updates. This channel is recommended for the best.
![Update Update](/uploads/1/2/6/2/126209992/253743198.png)
* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.
If you use a Mac
Microsoft Update Stuck At 50%
- Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
- On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
- From the list on the left, select USB.
- If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.
If you use a Windows PC
The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.
If you downloaded iTunes from the Microsoft Store
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Click and hold (or right-click) the Start button, then choose Device Manager.
- Locate and expand the Portable Devices section.
- Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
- Select 'Search automatically for updated driver software.'
- After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
- Open iTunes.
If you downloaded iTunes from Apple
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter:
%ProgramFiles%Common FilesAppleMobile Device SupportDrivers
- Click OK.
- Right-click on the
usbaapl64.inf
orusbaapl.inf
file and choose Install.
You might see other files that start withusbaapl64
orusbaapl
. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file. - Disconnect your device from your computer, then restart your computer.
- Reconnect your device and open iTunes.
If your device still isn't recognized
Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter
devmgmt.msc
, then click OK. Device Manager should open. - Locate and expand the Universal Serial Bus controllers section.
- Look for the Apple Mobile Device USB driver.
![Stuck Stuck](/uploads/1/2/6/2/126209992/146957108.png)
If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:
- Connect your device to your computer with a different USB cable.
- Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.
If you see the Apple Mobile Device USB driver with an error symbol:
If you see , , or next to the Apple Mobile Device USB driver, follow these steps:
- Restart the Apple Mobile Device Service.
- Check for and resolve issues with third-party security software, then restart your computer.
- Try to install the
usbaapl64.inf
orusbaapl.inf
file again.
Mac Microsoft Update Stuck
How to get updates for macOS Mojave or later
If you've upgraded to macOS Mojave or later, follow these steps to keep it up to date:
- Choose System Preferences from the Apple menu , then click Software Update to check for updates.
- If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install.
- When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, iTunes, Books, Messages, Mail, Calendar, Photos, and FaceTime.
Microsoft Update Stuck Mac Pro
To find updates for iMovie, Garageband, Pages, Numbers, Keynote, and other apps that were downloaded separately from the App Store, open the App Store on your Mac, then click the Updates tab.
To automatically install macOS updates in the future, including apps that were downloaded separately from the App Store, select ”Automatically keep my Mac up to date.” Your Mac will notify you when updates require it to restart, so you can always choose to install those later.
Mac Software Update Stuck
How to get updates for earlier macOS versions
If you're using an earlier macOS, such as macOS High Sierra, Sierra, El Capitan, or earlier,* follow these steps to keep it up to date:
- Open the App Store app on your Mac.
- Click Updates in the App Store toolbar.
- Use the Update buttons to download and install any updates listed.
- When the App Store shows no more updates, the installed version of macOS and all of its apps are up to date. That includes Safari, iTunes, iBooks, Messages, Mail, Calendar, Photos, and FaceTime. Later versions may be available by upgrading your macOS.
To automatically download updates in the future, choose Apple menu > System Preferences, click App Store, then select ”Download newly available updates in the background.” Your Mac will notify you when updates are ready to install.
* If you're using OS X Lion or Snow Leopard, get OS X updates by choosing Apple menu > Software Update.
How to get updates for iOS
Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS.
Learn more
- Learn how to upgrade to the latest version of macOS.
- Find out which macOS your Mac is using.
- You can redownload apps that you previously downloaded from the App Store.
- Your Mac doesn't automatically download large updates when it's using a Personal Hotspot.